Contact Us
This site compares the sunrise balloon flights and after-flight tours sold around Alice Springs, and it runs on email alone. No flight is booked here. If your question is about a reservation you already hold, the operator named on your confirmation will sort it faster.
Email Us About A Listing
Send corrections to info@alicespringshotairballoon.com. Let the site know if a balloon flight card shows a duration that no longer matches what Outback Ballooning runs, if the West MacDonnell Ranges day trip listing has stopped accepting bookings, or if the West MacDonnell Ranges Day Tour With Lunch card has drifted from what Wildlife Tours Australia actually offers. Press, advertising and partnership enquiries fit here too. The fastest fix comes when you name the experience, paste the wording on the card, describe the error, and add an address for the reply.
The Limits Of This Page
No desk sits behind this page and no direct line into Outback Ballooning, Emu Run Experience or Wildlife Tours Australia. Nothing sent here can alter a booking, move a pickup time, or change a flight plan.
- Cancel, move or amend a flight.
- Chase a refund or trace a payment that has not arrived.
- Confirm a pickup time or ask whether the morning weather over Alice Springs will let a balloon flight go ahead.
- Pass a message to the flight crew or the camel and coach tour guides.
Booking Questions Belong Elsewhere
Your confirmation email is the first document to check. Anything about the balloon flight itself, the pre-dawn pickup from your Alice Springs accommodation, or the champagne after landing belongs with the operator named on that confirmation, whether that is Outback Ballooning, Emu Run Experience or Wildlife Tours Australia. Dietary needs and accessibility questions also go straight to them. Payment sits between you, the booking platform and the operator, and this site plays no part in that transaction.
The Address
Email is the right channel for everything here. Keep card numbers, passport scans and booking confirmations out of any message, because fixing a flight card or asking about this site's coverage never requires them. Leaving such material out protects you.